Effective Date: January 19, 2026 | Last Updated: January 19, 2026
Summary: Outturn ("we," "our," "us") respects your privacy. We collect only what's necessary to provide our task management and AI accountability service. We never sell your personal data. You can delete your account and all data at any time.
| Data Type | Purpose | Lawful Basis (GDPR) | Retention |
|---|---|---|---|
| Phone Number | Account authentication via OTP | Contract performance | Until account deletion |
| Display Name (optional) | Personalization | Consent | Until account deletion |
| Tasks & Due Dates | Core app functionality | Contract performance | Until account deletion |
| AI Chat Messages | AI accountability conversations | Contract performance | Until account deletion |
| Photos (task proof) | AI verification of task completion | Contract performance | Up to 30 days (see Section 1.4) |
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects:
Google Analytics uses cookies and similar technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.
For more information, see Google's Privacy Policy.
When you upload photo proof for AI task verification:
We use your information to:
*AI phone call features are currently available only in the United States and Canada.
We do NOT: Sell, rent, or share your personal data with third parties for marketing or advertising purposes. We do not use your data for targeted advertising.
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:
We may share data only in the following limited circumstances:
We use trusted third-party providers who process data on our behalf under strict contractual obligations:
| Service | Purpose | Data Shared | Location |
|---|---|---|---|
| Expo Push Notifications | Deliver push notifications | Push token, device type | United States |
| Cloud Infrastructure (AWS/GCP) | Secure data storage and processing | Encrypted user data | United States |
| AI Processing (OpenAI/Anthropic) | AI accountability features | Chat messages, task data, photos | United States |
| Google Analytics | Website analytics | Anonymized usage data | United States |
| Telephony Provider | AI phone calls (Pro feature) | Phone number, call metadata | United States |
Your AI chat messages and uploaded photos are processed by our AI systems to provide accountability coaching. Important notes:
We may disclose your information if required by law, subpoena, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
If Outturn is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.
We implement industry-standard security measures to protect your data:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
You can view all your data within the Outturn app (tasks, messages, profile information). You may request a copy of your personal data in a portable format by contacting [email protected].
You can update your display name and profile information at any time within the app. For other corrections, contact us.
You have the right to delete your account and all associated data at any time:
Deletion is permanent. Once deleted, your tasks, messages, and account cannot be recovered. We will process deletion requests within 30 days.
You can disable push notifications at any time through your device's Settings. Outturn will continue to function, though you will not receive task reminders or AI responses via notification.
If you are a Pro subscriber in the US or Canada and have enabled AI phone calls, you can disable this feature at any time in your account settings.
You can opt out of Google Analytics on our website using the Google Analytics Opt-out Add-on or by disabling cookies in your browser.
We retain your data only as long as necessary:
Outturn is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA).
If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take steps to delete such information promptly.
Users between 13 and 18 may use Outturn only with parental or guardian consent and supervision.
Outturn is based in the United States. If you access the Service from outside the United States, your information will be transferred to, stored, and processed in the United States and other countries where our service providers operate.
For users in the EEA, UK, or Switzerland, we ensure appropriate safeguards for international transfers:
By using our Service, you consent to the transfer of your information to the United States and other countries as described in this policy.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources, the purposes, and the third parties with whom we share it.
You have the right to request deletion of your personal information, subject to certain exceptions.
You have the right to request correction of inaccurate personal information.
We do not sell or share your personal information for cross-context behavioral advertising as defined by the CCPA/CPRA. Therefore, no opt-out is necessary.
We do not collect or process sensitive personal information as defined by the CPRA for purposes other than providing the Service.
We will not discriminate against you for exercising your privacy rights.
To exercise these rights, contact us at [email protected] or use the deletion feature in the app. We will verify your identity before processing requests.
You may designate an authorized agent to make requests on your behalf. We may require proof of authorization and identity verification.
California residents may request information about disclosure of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):
To exercise these rights, contact [email protected]. We will respond within 30 days (extendable by 60 days for complex requests).
For GDPR-related inquiries, you may contact our privacy team at [email protected].
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with comprehensive privacy laws have similar rights to access, correct, delete, and opt-out of certain processing. Contact us at [email protected] to exercise these rights.
Some browsers have a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals because there is no industry standard for how to interpret them. We treat all users the same regardless of DNT settings.
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Material changes will become effective 30 days after posting unless a shorter period is required by law. Continued use of Outturn after changes constitutes acceptance of the updated policy.
For privacy questions, concerns, data requests, or to exercise your rights:
We aim to respond to all privacy requests within 30 days.